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Saturday
Oct102009

disappear to get ahead

Yes, yes another article about how great Strategic Coach is...

This month the Harvard Business Review is reporting on a four year study out of the Boston Consulting Group using its own people and clients where they 'forced' consultants to take days off during the work week, no blackberry, no voice mail, just 'off'.  

Dan Sullivan has been advocating this 'free day' strategy for years, and its working great for me.

I urge you to have a look at the HBR article.  

The message - "disappear for a while to get ahead, you come back refreshed and effective"

October 2009 Harvard Business Review  - I see the link doesn't work anymore - maybe Harvard is on to me?

Making Time Off Predictable & Required

by Leslie A. Perlow and Jessica L. Porter

...People in professional services (consultants, investment bankers, accountants, lawyers, IT, and the like) simply expect to make work their top priority. They believe an “always on” ethic is essential if they and their firms are to succeed in the global marketplace. Just look at the numbers: According to a survey we conducted last year, 94% of 1,000 such professionals said they put in 50 or more hours a week, with nearly half that group turning in more than 65 hours a week. That doesn’t include the 20 to 25 hours a week most of them spend monitoring their BlackBerrys while outside the office. These individuals further say they almost always respond within an hour of receiving a message from a colleague or a client.....

...Yet our research over the past four years in several North American offices of the Boston Consulting Group (BCG) suggests that it is perfectly possible for consultants and other professionals to meet the highest standards of service and still have planned, uninterrupted time off. Indeed, we found that when the assumption that everyone needs to be always available was collectively challenged, not only could individuals take time off, but their work actually benefited. Our experiments with time off resulted in more open dialogue among team members, which is valuable in itself. But the improved communication also sparked new processes that enhanced the teams’ ability to work most efficiently and effectively.
...

...This only perpetuates a vicious cycle: Responsiveness breeds the need for more responsiveness. When people are “always on,” responsiveness becomes ingrained in the way they work, expected by clients and partners, and even institutionalized in performance metrics. There is no impetus to explore whether the work actually requires 24/7 responsiveness; to the contrary, people just work harder and longer, without considering how they could work better. Yet, what we discovered is that the cycle of 24/7 responsiveness can be broken if people collectively challenge the mind-set. Furthermore, new ways of working can be found that benefit not just individuals but the organization, which gains in quality and efficiency—and, in the long run, experiences higher retention of more of its best people....

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